Action Network support
Need help with Action Network? Look through the information below first, and if it doesn’t answer your questions, then post in the Action Network channel in Mattermost. (Reply to this thread below if you can’t access the Mattermost channel.)
Note: All rebels must sign and agree to the XR Aus Action Network User Agreement before being given access to Action Network.
Action Network Training
Here are some recent training videos that provide an overview of Action Network along with explanations of how to create events and send emails. These videos are recorded by @amorph from XR Vic. The content is largely applicable to all XR groups. Notes here.
And here’s an introductory training document:
Action Network Training
Action Network (AN) is the activist management tool that we use within Extinction Rebellion Australia. It allows us to bulk email activists, create events, forms and reports. This document provides resources for learning Action Network and details how we are using it within XR Australia.
Before starting it’s important that you both read through and accept the Action Network User Agreement.
We recommend following the Getting Started Guide provided by AN. In particular we would recommend the following videos and pages:
- Navigating Action Network (Note: You will not need to create a group)
- Action Network General Concepts
- Start Organizing Menu
- Common Action Concepts
The next step is to get familiar with particular features in AN. Below are some video tutorials and resources on the commonly used features by XR SA. You can watch and read these as needed.
- Search & Add Activist
- Sending Emails
- Creating Events
- Creating Forms
- Creating Fundraisers
- Creating Reports
We ask that you always use data from within Action Network and only export it out of the system in exceptional circumstances.
“Can I use the data directly in the system rather than exporting it?”
- Yes ✓ yay!
- No ✗ then go to question 2
“Can the team managing the system configure it so I can?”
- Yes ✓ yay!
- No ✗ then go to question 3
“Do I need to export personal information?”
- Have I exported the minimum required for the job - do I really need donation amounts or addresses?
- Do I absolutely have to print it?
- Have I deleted/destroyed the file as soon as I don’t need it?
- Is the information secure and locked away when I’m not using it?
How is XR Australia using AN
XR Australia has its own AN group. Each state/territory within Australia is a child group that is linked to the national group. Local branches are child groups for the appropriate state group. This setup allows us to share paid AN features and to synchronise activist records across all branches.
Rebel Sign Up
New rebels can sign up to XR through the national sign up form which has been embedded into the national website. AN has been configured with ladders such that new sign ups will automatically be added to the appropriate groups based on their postcode.
NOTE: This section was taken from this original document which was created for South Australian rebels. Have left this part in as other groups may choose to use a similar approach.
Where possible we are only sharing the locations of our CP/NVDA and Marshal trainings with those who have registered for the event.
To do this in AN you will need to select ‘No Physical Location’ when creating the event and then manually add the location to:
- ‘Instructions For Your Attendees’ section that is displayed after activist RSVP’s
- Auto Email Response
- 24 Hour Reminder Email
The following fields are shared from the national group to all child groups.
- experience - Experience/skills field from sign up form
- Location - Field representing state/territory the user is from (State field in Action Network describes US States)
We also use Action Network’s built-in fields First Name , Last Name , Email , Mobile Number , ZIP/Postal Code , City which are also shared between all groups.
Shared National Tags
The following tags are from the national sign up form.
Question: Would you like to help organise in your city?
- Yes = YesOrganise
- Maybe = MaybeOrganise
- No = NoOrganise
Would you like to participate in our non-violent direct actions?
- Yes = yesNVDA
- Maybe = maybeNVDA
- No = noNVDA
Have you had non-violent direct action training already?
- Yes = AlreadyNVDAtrained
- No = InviteToNVDATraining
Removing activist from all groups
Please forward any requests to remove users from all XR Australia Action Network groups to email@example.com.